Privacy Policy

What data we collect

• Contact form submissions: When you fill in our contact form, we receive your name, email address, and the contents of your message. This is entirely voluntary.
• Cookies and analytics: If you accept analytics cookies, we collect anonymised usage data through services such as Google Analytics. This includes pages visited, time spent, and browser type — but not personally identifying information.
• Technical data: Our server logs may record IP addresses and request timestamps for security purposes. These are not used for profiling.

How we use your data

• To respond to your enquiry and provide information about our excursions.
• To understand how the website is used and make improvements based on that understanding.
• To protect the website from misuse and maintain basic security.
• We do not sell your personal data or share it with third parties for marketing purposes.

Third-party services

We may use the following third-party services to operate the website. Each has its own privacy policy governing how it handles data:

• Google Analytics: Used for anonymised website usage statistics, if analytics cookies are accepted.
• Google Ads: Used to show relevant advertisements on other platforms, if advertising cookies are accepted.
• Website hosting providers: Our hosting infrastructure may process request logs as part of normal operation.

How long we keep data

• Contact form messages are kept for as long as needed to resolve your enquiry, typically no more than 12 months unless an ongoing relationship requires otherwise.
• Analytics data is retained according to Google Analytics default settings (up to 26 months in aggregate, anonymised form).
• Server logs are typically retained for no more than 90 days.

How we protect your data

• The website uses HTTPS encryption for all data in transit.
• Access to contact form submissions is limited to staff directly handling enquiries.
• In the unlikely event of a data breach affecting your personal information, we will notify you and relevant authorities as required by applicable law.

Your rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access: Request a copy of the personal data we hold about you.
• Right to rectification: Ask us to correct any inaccurate data.
• Right to erasure: Request deletion of your personal data where there is no legitimate reason to retain it.
• Right to portability: Request a copy of your data in a commonly-used, machine-readable format.
• Right to object: Object to processing based on legitimate interests, including profiling.

To exercise any of these rights, please use our contact page. We will respond within a reasonable time.